pro788 Platform Privacy Notice

This page describes what data we collect when you use pro788 and how we keep that data protected. We process your information to verify your identity, process deposits and withdrawals, settle game results, and comply with anti-money-laundering law. Our privacy practices are transparent, and you retain rights over your personal data at all times.

We collect only the information necessary to operate our platform safely and legally. We do not sell your data to third parties for marketing. If you have questions about how we handle your information, our support team is available to clarify our practices during business hours.

Pro788 operates across slot tournaments (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), live-dealer tables, and sportsbook markets. Each service category involves different data processing steps, all governed by the same privacy principles outlined here.

What Data We Collect on pro788

When you open an account on pro788, we collect your email address, full name, date of birth, phone number, and residential address. We require identity proof (passport, national ID card, or driver's license) and address verification (utility bill or bank statement). This information is mandatory for account opening and is used solely for KYC (Know Your Customer) verification and anti-money-laundering compliance.

We collect your payment method details when you deposit. If you use DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or direct bank transfer (mobile banking, local payment, online payment, e-wallet), we receive transaction records, account verification tokens, and settlement confirmations. We do not store full card numbers or sensitive payment credentials; payment processors handle that encryption.

Game activity

We record every spin, bet placement, tournament entry, and result on your pro788 account. This includes timestamps, stake amounts, game outcomes, and account balance changes.

Login and device data

We log your IP address, device type, browser, and operating system each time you access pro788. This helps us detect unauthorised access and maintain account security.

Communications

We keep records of support messages, emails, and in-app chat conversations between you and our pro788 team for dispute resolution and training purposes.

Location inference

We infer your jurisdiction from your IP address and residential address during KYC. We use this to confirm that pro788 services are available in your region.

How We Use Your Data

We use your identity data to verify that you meet our eligibility criteria and to comply with financial regulations in the jurisdictions where we operate. We process your address to confirm you reside in a region where pro788 is legally available and to prevent fraud.

Your payment data is used to process deposits and withdrawals, reconcile your account balance, and detect suspicious activity. We retain transaction records to fulfil our anti-money-laundering obligations and to investigate disputes. Your game activity is recorded to settle tournament results, audit game fairness, and resolve player complaints.

We use your login and device data to protect your account from unauthorised access, to enforce our terms of service (detecting automated betting tools or collusion), and to improve pro788's technical stability. We do not use your data for marketing purposes without your explicit consent.

Your Rights and Our Data Protection Practices

We encrypt all data in transit using SSL/TLS protocols. Your password is hashed and never stored in plain text. Our servers are located outside Indonesia in secure facilities with redundant backup systems. This means your data may be processed outside your jurisdiction, but we maintain the same protection standards regardless of server location.

You have the right to access all personal data we hold about you on pro788. You may request correction of inaccurate information, request deletion of non-essential data, and withdraw consent for non-regulatory uses. To exercise these rights, contact our support team via in-app chat or email; we will respond within ten business days.

We do not share your data with third parties except as required by law (court orders, regulatory investigations) or to our payment processors and KYC verification vendors. These third parties are bound by confidentiality agreements. We do not sell your information to data brokers or marketing agencies.

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  Two-factor authenticationSecurity

  We strongly recommend enabling 2FA on your pro788 account. This adds a second verification step when logging in from new devices, protecting against credential theft.

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  Cookies and trackingTransparency

  We use session cookies to keep you logged into pro788. We do not use third-party tracking cookies or behavioural advertising. You can disable cookies in your browser settings.

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  Account closureClosure

  If you close your pro788 account, we retain your KYC documents and transaction history for regulatory purposes. Non-regulatory data is deleted within 90 days unless we are investigating a dispute.

Contact and Updates

If you believe we have mishandled your data or violated your privacy rights, contact our support team. We will investigate your complaint and respond within ten business days. Our privacy practices may change as pro788 evolves; we will notify you of material changes via email or account notification.

This privacy notice applies to all users of pro788 in supported jurisdictions. We adhere to applicable data protection law where we operate, including regulations in Jakarta, Surabaya, Bandung, Medan, and Semarang. Our data handling practices remain consistent regardless of which payment method (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet) you choose or which event (Liga 1, Piala Indonesia, Piala AFF, Idul Fitri, Idul Adha, Imlek, Nyepi) is active on our platform.